Our Family

Who We Are

Custom Pest Control is a family owned business started by Douglas J. Thomas and Brett R. Baker who each had a father that served their community in the field of pest control.

Custom Pest Control was created to continue in this tradition and to provide folks with personal and affordable Pest Management.

Douglas and Brett are cousins in a close family that know what their customers need and expect of them.

  • Doug

    OWNER / OPERATORDoug has been in pest control for over eighteen years serving as a technician and manager in both residential and commercial services. Doug’s experience in the field includes the treatment of pests in both New York and North Carolina.

  • Stacey Thomas

    PRESIDENTStacey has been working with the business for over four years and she has a Bachelor’s Degree in Science and Master’s in Occupational Therapy.

  • Brett

    Brett is a double-major graduate of Colgate University and has been in pest control for over eight years. Brett has also been an assistant for much of his life with his father who was in the business for over thirty years.

  • Jeremy Groom

    CHIEF OPERATING OFFICERJeremy is the chief operations manager as the lead bed bug eradication expert. He continues the family run value of CPC as Stacey’s brother and has been working with CPC for over five years and he has an Associate’s Degree in Criminal Justice.

    Interesting Fact: Jeremy is the only CPC employee outranked by Vedder.

  • Jim Richards

    Jim has been a diligent worker in the construction field since he was 18 and was in the Union as a Heavy Equipment Operator. Jim is licensed with the DEC for Wildlife and Nuisance and began with the business this year. Jim has been a member of the family since 1995.

  • Tim Hammond

    Tim has a diversified background in the pest control industry. He has been providing treatment for over fourteen years and is a welcomed addition to the CPC family.

  • Katie Gibbs


  • Kevin Howell


  • Thomas Carruthers


  • Vedder

    Vedder is a “Blue” Weimaraner born in September of 2010 and has his own couch and toys both at home and at the CPC office. Vedder appears at different events for children in the community at times.